Privacy Notice
This privacy notice sets out how The CV Writing Service uses and protects any information that you provide us. It explains how we comply with the GDPR (General Data Protection Regulation)
The CV Writing Service is committed to ensuring that your privacy is protected. Any information that you provide us with by which you can be identified will only be used in accordance with this privacy statement.

We may change this notice from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

What we collect and the legal basis for processing
The only information we collect about you is the information you provide to us yourselves through your existing CV, our standard forms, further questions both by email and verbally and other correspondence we may have with you.
By emailing us and accepting our quotation and engaging us to produce the CV or Covering Letter or document you are agreeing to us processing your data.

What we do with the information we gather
We require this information to produce the CV, Covering Letter or other document that you have ordered. Your information is only used by ourselves, and carefully selected freelance consultants, for the purpose of producing a CV, Covering Letter or similar document as instructed and Internal record keeping.
From time to time we may use the information to improve our products and services. We may periodically send promotional emails about new guidance, special offers or other information which we think you may find interesting using the email address which you have provided and we may also use your information to contact you for market research purposes. We may contact you by the details that you have provided. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Data retention
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Under GDPR you have the right to access your personal data, request personal data to be erased and to restrict processing of personal data. This is free of charge in the first instance but we are entitled to charge a reasonable fee when a request is manifestly unfounded or excessive, particularly if it is repetitive. If you wish to do any of the above please email in the first instance.

Updated March 2020